Established 1997Sydney Melbourne
Modern business team collaborating around a laptop
Q360 is the evolution of PCQUEST

Managed technology. Cybersecurity. Data. Automation. One accountable team.

Since 1997, we have helped Australian businesses run and secure their technology, connect operational data and automate repetitive work.

Since 1997Sydney & MelbourneSupporting users across six countries
Q360 Lifecycle The Workforce Technology Lifecycle Platform

Manage every employee, licence and IT asset in one automated platform

Request received
DA
Approved employee requestData AnalystMelbourne · Hybrid · Starts 15 Sep
4 details received
01Request
02Decide
03Provision
04Deliver
IDIdentity & accessAccount profile readyLicence · Groups · Applications
LTEquipmentLaptop reservedWarehouse stock allocated
DLDeliveryRoute preparedEmployee and manager notified
Illustrative journeyDigital access and physical equipment move together.
Since 1997Nearly 30 years of proven technology experience
Australian operationsSydney and Melbourne
Global capabilitySupporting users across six countries
One accountable teamTechnology, security, data and automation
Australian roots. Global capability.

One operating standard across locations, systems and time zones.

From our Australian operations, Q360 supports the international operations of a global technology business with users across Australia, the United Kingdom, the United States, Brazil, Mexico and Spain.

AustraliaUnited KingdomUnited StatesBrazilMexicoSpain
The real problem

The problem is not a lack of technology. It is that too much of it works separately.

CRM
Customer data exportedCSV download, manual cleanup
XLS
Spreadsheet becomes middlewareSomeone checks, filters and copies
@
Email approval startsContext is lost between systems
ERP
Data entered againMore delay, more opportunity for error
01

Disconnected systems

Your applications each know part of the story, but no system sees the whole operating context.

02

People become the integration layer

Staff move information, chase approvals and reconcile data because the systems cannot.

03

Automation stops too early

Simple tasks get automated while the processes that actually run the business remain manual.

The Q360 operating model

From technology to intelligent operations.

Run the technology, connect the data, understand what is happening, decide what should happen next, automate the action, then learn from the result.

01
RUNManaged technology
02
CONNECTSystems + APIs + data
03
UNDERSTANDAnalytics + AI
04
DECIDEPolicies + rules
05
AUTOMATEWorkflows + agents
06
IMPROVEMonitoring + insight

Designed for control. Permissions, approvals, audit trails, exceptions and human intervention remain part of the operating model.

Four capabilities. One operating model.

Technology should feel like one system, not four departments.

Managed Technology

Run technology reliably.

Support, Microsoft 365, endpoints, cloud, backup, security visibility and lifecycle reporting delivered as one managed foundation.

Explore Managed Technology
Cybersecurity

Protect the operating environment.

Strengthen identity, devices, resilience, compliance visibility and recovery readiness around the way your organisation works.

Explore Cybersecurity
Data & Intelligence

Know what is happening.

Connect systems, organise data and turn operational information into trusted reporting, visibility and decisions.

Explore Data & Intelligence
AI & Intelligent Automation

Remove unnecessary work.

Apply controlled workflows, agents and decision logic so routine work moves forward while exceptions remain visible.

Explore AI & Automation
See QFlow in action

Ready for day one.
All in QFlow.

Connect every employee, software licence and IT asset in one automated platform.

Explore QFlow
QFlow
Manage every employee, licence and IT asset in one automated platformAutomated
A new employee joins

Let’s get Alex ready.

QFlow connects Alex’s employee account, software licence and laptop in one platform, ready for their first day.

  1. Employee

    Account ready

  2. Licence

    Software assigned

  3. IT asset

    Laptop organised

Ready for day one. All in QFlow.

QFlow

The Workforce Technology Lifecycle Platform.

One approved request becomes a controlled sequence of decisions and actions across HR, Microsoft 365, applications, security, equipment, warehousing and logistics.

New request

New employee starting

Role: Data Analyst
Location: Melbourne
Work type: Hybrid
Start date: 15 Sep
Q360 decision engine

Context becomes a decision

IdentityRequired
Licences2 mapped
Access4 groups
EquipmentLaptop found
ApprovalsNot required
Automation executes

Only exceptions need people

Account created
Licence assigned
Laptop reserved
Manager notified
Welcome workflow started
PCQUEST has evolved

A new name, not a new company.

Q360 is the evolution of PCQUEST. Since 1997, we have supported Australian businesses through major stages of technology change. Today that experience extends across managed technology, cybersecurity, data and automation.

From PCQUEST to Q360.Our name has evolved to reflect what we deliver today. Our experience, people, relationships and commitment remain unchanged.
See one connected lifecycle

Start with one employee journey and see what should move automatically.

We can map the systems, decisions, approvals, equipment and exceptions around your current Joiner, Mover and Leaver processes.